Maintenance & service contracts
Looking for a lift company you can rely on to keep your equipment running?
Planned maintenance helps identify developing issues earlier, makes maintenance easier to budget for and reduces the risk of avoidable breakdowns.
Is this what you’re experiencing?
- Repeated breakdowns or call-outs
- An unreliable or unresponsive current provider
- Poor communication when you need an update
- Unpredictable or surprise repair costs
- Not happy with your current maintenance arrangement
- Wanting a dependable maintenance partner
What Eastern Lift Services can do
- We carry out planned servicing.
- We diagnose faults and explain what we’ve found.
- We keep you informed at every step.
Our experienced engineers provide planned servicing, fault diagnosis and repairs across a wide range of lift and escalator equipment. Digital job management and our GPS-tracked service fleet help us coordinate visits and keep you better informed.
What happens next
Tell us what’s happening
A quick call or message about your equipment and what you need.
We review the situation
We look at your equipment and current arrangements, if any.
We recommend the appropriate next step
A proposed contract matched to your building, not a generic package.
What “planned maintenance” actually means
Rather than waiting for something to fail, an engineer visits on a set schedule to check the parts that wear over time — cables, doors, controls, safety systems — and deals with small issues before they cause a breakdown. It’s the difference between fixing a problem and preventing one.
Common questions
How often will you visit?
Your contract sets a visit schedule matched to your equipment and how it’s used — we’ll agree this with you rather than apply a one-size-fits-all interval.
What’s included in a contract?
We’ll clearly set out what is included, what is excluded and how the contract works before you commit.
Can I switch from my current provider?
Yes. We can talk you through what that involves for your specific setup.
Looking for a more dependable maintenance partner?
Tell us about your equipment and current arrangements, and we’ll put together a contract matched to your building.