LOLER & compliance
Received a LOLER report and not sure what it means?
You don’t need to understand the regulation to get help with it. Send us the report and we’ll explain what it means in plain terms.
Is this what you’re experiencing?
- You’ve received an inspection report with a defect noted
- You’ve been told your lift needs work to stay compliant
- You’re not sure if your lift is legally safe to keep using
- An inspection is due and you’re not sure what’s involved
What Eastern Lift Services can do
- We help explain the findings.
- We identify which items need action.
- We can carry out appropriate remedial work.
Your lift’s thorough examination is carried out by a competent person. We read the report with you in plain English, help you understand which recommendations genuinely need action, and carry out any remedial work required — so you’re never left interpreting inspection language on your own.
What happens next
Tell us what’s happening
Send over the report, or just describe what you’ve been told.
We review the situation
We explain the findings in plain terms — no jargon left unexplained.
We recommend the appropriate next step
Any required work, quoted clearly, or confirmation there’s nothing to worry about.
What LOLER actually is
LOLER stands for the Lifting Operations and Lifting Equipment Regulations 1998 — the law that requires your lift to be thoroughly examined by a competent person. Passenger lifts are normally thoroughly examined at least every six months, unless an appropriate written examination scheme drawn up by a competent person specifies a different interval. It exists to catch safety issues before they become dangerous, not to catch you out.
- The statutory examination — carried out by a competent person, at the legal interval that applies to your lift.
- Explaining your report — we read it with you and translate the findings into plain English.
- Interpreting the recommendations — we help you understand which items genuinely need action, and why.
- The remedial work — if the report identifies a fault, we carry that repair out.
Common questions
What happens if my lift fails its inspection?
The report will note what needs fixing — we’ll explain what that means and quote the work.
Is it illegal to keep using it?
It depends on what’s been found. We’ll tell you plainly if there’s an immediate safety concern rather than leaving you to guess.
How often is an inspection legally required?
Passenger lifts are normally thoroughly examined at least every six months under LOLER 1998, unless an appropriate written examination scheme drawn up by a competent person specifies a different interval for your equipment.