Lift & escalator services · Essex · London · South East
Big company capability.
Independent company service.
From a breakdown today to ongoing maintenance, modernisation or a new installation — tell us what’s happening and we’ll guide you to the right solution. No lift knowledge required.
Active 24/7 · 365 days a year
Lift stuck? We’re on it.
Accreditations & assurance
ISO 9001SafeContractorConstructionline Gold
What do you need help with?
You don’t need to know the technical answer. Tell us what’s happening and we’ll point you in the right direction.
My lift or escalator has broken down
It has stopped working, passengers may be affected, or there is an urgent fault.
I need someone to look after my lift
I need reliable ongoing servicing, maintenance and support.
My lift is old or keeps breaking down
Reliability is getting worse, parts may be obsolete, or the equipment needs updating.
I’ve received a large repair quote
I want another technical opinion before committing to major expenditure.
I have a LOLER or safety issue
I’ve received an inspection report, recommendation or safety concern and I’m not sure what it means.
I need a new lift
I’m planning a new installation or replacing existing equipment.
I manage several buildings
Talk to us about coordinating lift and escalator support across more than one site.
I’m not sure what I need
That’s fine. Tell us what’s happening and one of our team can help identify the right next step.
What we do
Support across the lift and escalator lifecycle.
From routine maintenance and breakdown support to modernisation and new lift installations, Eastern provides practical support across the life of your lift or escalator.
Maintenance · Breakdowns · LOLER support · Modernisation · Lift installations · Escalator servicing
Maintenance & service contracts
Fewer breakdowns. Fewer surprises.
Planned maintenance helps identify developing issues earlier, makes maintenance easier to budget for and reduces the risk of avoidable breakdowns.
Reactive approach
- Faults found only once something fails
- Unplanned call-out costs
- Downtime you can’t budget for
Planned approach
- Developing issues identified earlier
- Costs easier to plan and budget for
- Better visibility and fewer surprises
Modernisation & upgrades
Extend its life. Improve reliability. Upgrade what matters.
- Reliability — modern components mean fewer faults and less unplanned downtime.
- Appearance — a refreshed car and controls improve how your building feels to visitors and tenants.
- Compliance & accessibility — upgrades can address specific compliance or accessibility requirements identified for your equipment.
Why Eastern Lift Services
Modern systems. Direct service.
The systems and engineering capability of a larger operation, with the accessibility and accountability of an independent lift company.
GPS-tracked service fleetOur tracked service vehicles help us coordinate engineer attendance and keep customers better informed.
Digital job managementDigital job-management systems help us coordinate visits, manage engineer activity and keep service information organised.
Multi-brand engineeringA wide range of manufacturers’ equipment serviced, not tied to a single brand’s install base.
Local, direct supportBased in Essex, covering London and the South East, with direct access to people who understand lifts and escalators.
Trusted across the sectors that matter most
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Based in Essex. Covering London and the South East.
Local people. Direct response when you need it.