LOLER & compliance
Received a LOLER report and not sure what it means?
You don’t need to understand the regulation to get help with it. Send us the report and we’ll explain what it means in plain terms.
Is this what you’re experiencing?
- You’ve received an inspection report with a defect noted
- You’ve been told your lift needs work to stay compliant
- You’re not sure if your lift is legally safe to keep using
- An inspection is due and you’re not sure what’s involved
What Eastern Lift Services can do
- We help explain the findings.
- We identify which items need action.
- We can carry out appropriate remedial work.
Your lift’s thorough examination is carried out by a competent person. We read the report with you in plain English, help you understand which recommendations genuinely need action, and carry out any remedial work required — so you’re never left interpreting inspection language on your own.
What happens next
Tell us what’s happening
Send over the report, or just describe what you’ve been told.
We review the situation
We explain the findings in plain terms — no jargon left unexplained.
We recommend the appropriate next step
We explain what requires action and, where appropriate, provide a clear quotation for the remedial work.
What LOLER actually is
LOLER stands for the Lifting Operations and Lifting Equipment Regulations 1998 — the law that requires your lift to be thoroughly examined by a competent person. Passenger lifts are normally thoroughly examined at least every six months, unless an appropriate written examination scheme drawn up by a competent person specifies a different interval. The purpose is to identify safety issues early and make sure they are dealt with appropriately — not to make compliance more complicated than it needs to be.
- The statutory examination — carried out by a competent person, at the legal interval that applies to your lift.
- Explaining your report — we read it with you and translate the findings into plain English.
- Interpreting the recommendations — we help you understand which items genuinely need action, and why.
- The remedial work — where appropriate, we can carry out the repairs identified in the report.
Common questions
What happens if the report identifies a problem?
That depends on what has been identified. Some defects may require immediate action, while others may need to be rectified within a specified period. We can help explain the report and discuss any remedial work required.
Is it illegal to keep using it?
It depends on what’s been found. We’ll tell you plainly if there’s an immediate safety concern rather than leaving you to guess.
How often is an inspection legally required?
Passenger lifts are normally thoroughly examined at least every six months under LOLER 1998, unless an appropriate written examination scheme drawn up by a competent person specifies a different interval for your equipment.
Not sure what your report is asking you to do?
Send it over and we’ll talk you through it in plain English — no jargon, no pressure.